Senior Caseworker (Tenancy Management)
Lewes District and Eastbourne Borough Councils
Service Area: Homes First, Neighbourhood Housing
Base: Lewes and Eastbourne
Title: Senior Caseworker, Neighbourhood Housing
Grade: Band D
Salary: £28,273 - £35,745
Hours: 37 hours a week
Permanent
Homes First delivers a unified housing service for Lewes District and Eastbourne Borough Councils, managing a combined housing stock of approximately 6,700 homes. The Neighbourhood Housing team manage tenancies and work with residents across the Lewes District and Eastbourne Borough areas and we are looking for a senior caseworker to join our established team.
As well as experience in managing tenancies within the social housing sector or with transferable skills, you will have enthusiasm, effective communication skills, the ability to work well within a team and a willingness to learn.
Job Overview
The work is varied and will include a wide range of tenancy management services such as mutual exchanges, successions, lettings and terminations. The role also includes tenancy sustainment, enforcement and estate management. Officers will assist vulnerable customers and manage complex cases, raising safeguarding concerns and working with partner agencies to support tenants.
As a senior caseworker you would act as first point of contact for the tenants on all matters relating to their tenancy; helping us to provide a sensitive, pro-active and comprehensive service to tenants across our management remit.
The successful candidate will need to have a current driving license, access to a car and be able to travel across both Eastbourne and Lewes District.
Closing date: 02 September 2024, midday
How to apply
Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.