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Vacancy Details

CFRT Advisor (Income Maximisation and Welfare)

Employer:
Lewes and Eastbourne Councils
Salary:
£24,286 to £25,537 depending on qualifications and experience
Location:
Eastbourne Borough and Lewes District Councils
Contract:
Permanent
Working Pattern:
Full Time
Hours:
37 hours per week.
DBS Check:
Yes
Closing Date:
28/06/2024 at 12:00
Reference:
SD/24/283203
Lewes and Eastbourne Councils

Are you passionate about providing excellent customer service and ensuring the best possible outcome is delivered? Are you a good team player? Do you have a willingness to learn? If so, we would like to hear from you.

Be part of our thriving Income Maximisation & Welfare team where you will become a key player in our Revenues team. You will Interact with customers across multiple channels to process customer requests and queries, deliver core processes efficiently and effectively and provide a continuously improving service to our customers.

The successful candidate will have current or recent experience in a customer contact area, preferably with a Revenues background, and have a good level of IT competency.

We offer an excellent package of benefits including:

  • Competitive starting salary £24,286
  • Full training
  • Career development opportunities
  • Enrolment in the Local Government Pension Scheme
  • Hybrid working
  • A generous annual leave entitlement starting at 26 days annual leave per year and increasing with service
  • Employee benefits including free eye test and flu vaccination
  • Discounted membership at local leisure centres
  • Cycle to Work salary sacrifice scheme
  • Confidential Employee Assistance Programme

Further information on this vacancy

Apply Online